Cloud Hosting Assurance Statement

At Cloud Collected, we pride ourselves on our product offerings as well as our great customer service, happy to take ownership of any question you have at any time you might have it. Our total hosted RFID solutions are cloud-based.

Many customers are interested in a standalone system they can install and maintain themselves. While we understand the rationale for this, standalone solutions come with additional security risk factors, reduced availability and features over Cloud Collected offerings. Cloud Collected, LLC provides lower risk, higher availability and enhanced features over a standalone solution.

This document provides some of the Features and Benefits why business and IT decision-makers should start taking advantage of our Cloud Collected offerings.

Feature Set

Standalone systems are typically limited by data entry options and data access options. Using any web enabled device, our cloud offerings allow you to enter and manipulate data from anywhere using tools and hardware you are already familiar with.

With CC cloud subscription services, your data can be accessed by anyone you grant an account to or even though our API so your programs can tie into our data stream as you desire. Imagine the power of being able to check asset or employee data from anywhere you have an internet connection?.

Standalone solutions do not offer such flexibility to your information.

Data Synchronization

Do you have multiple locations or plans to include additional locations? Why gather data from each location when you can manage and view all locations and all data in one cloud interface?

When multi-site cloud systems are utilized, each site can operate individually if the Internet is down and then resynchronize the local data to the multi site server when the Internet is back online, reducing the need to be constantly connected.

Fewer upfront costs

Unlike traditional business applications which require users to acquire a perpetual license fee and make a capital investment in servers to support the applications, Cloud Connected solutions are available on a pay-as-you-go basis by time segments determined by your needs.

Rapid Deployment

Cloud Collected solutions can be rolled out whenever you’re ready. No need to wait for servers to be deployed or staff to be hired and trained to get a new solution up and running.

Lower Total Cost of Ownership (TCO)

Not only can organizations avoid the upfront costs of traditional software perpetual licenses and servers, but they can also redirect their limited in-house staff from the tedium of ongoing support. This helps to reduce the overall TCO of the solution.

Quicker Access to Innovation

The Cloud Collected platform enables end-users to always have the latest software updates and upgrades that their legacy software counterparts have to download and manually install. All Cloud Collected users receive timely and automatic updates with solution enhancements based on the global Cloud Collected user base and technology advances. Every user gets to share the innovations of their peers without having to worry about the updates and enhancements disrupting their unique configurations or changing their internal security.

Better Reliability and Security

Cloud Collected uses hardened state of the art servers that can only be accessed by SSL (Secured Socket Layers) which gives you banking level of security with any device you choose to use. If additional security is required, we can optionally add a VPN to your solution to allow only authorized devices to touch your cloud device. Cloud Collected web servers all have an uptime of 99.99% or better so your reliability is far superior to what a standalone application can provide.

Rest assured, with our Backup & Recovery model, your data is always safe. We deliver off-site backups that continuously capture your entire system configuration to an off-site facility; so recovery of your information is quick and easy.

Benefits over Legacy (On-Site) Systems

Legacy (on-site) system security can be unreliable and difficult to implement.

Physical Access

In most offices, a locked door is the main defense to protect IT equipment, important files, and business-related data.
In contrast, our cloud service data centers have multi-layered security defenses. Precautions include high fences, barbed wire, concrete barriers, guards that patrol the area, and security cameras.
These physical barriers not only prevent people from entering the data center. They also monitor activity near the space.
As a result, with the data stored off-site in the cloud, only personnel with granted access are allowed to access data based on permissions set by site administrators.

Legacy Systems Hacking

Any government system and all organizations face increased risk of being hacked by parties that can gain access to your localized and web system systems - far easier than trying to hack an SSL secured system. Hackers can leave a snippets of code inside a firewall and then activate the code remotely or at a predetermined time - people join the organizations, changes passwords, answer security questions on the phone etc - and actually create an environment that can be hacked. Our secured web solutions reduce the possibility of unauthorized access as the web storage is specific to a solution and not on local or other web servers where emails, FTP, etc reside.

Security Expertise

Our cloud infrastructure is monitored at all times in order to head off potential security threats. In addition, we use hardened state of the art servers that can only be accessed by SSL. No other ports are open on the servers than the web SSL port which greatly reduces risks from cyber attacks.

Encryption at the Core

Cloud Collected systems utilize a custom encrypted data scheme which also helps to keep your sensitive data protected. Only authorized users can access the solution. No one else.

Cloud Collected itself does not access any information even during updating the solution. Access by Cloud Collected personnel can be only if allowed to by the data owners who add Cloud Collected as a user if needed to work together with the data owners to customize dashboards, provide new user screens etc.

In the unlikely event that an unauthorized user gains access to this data, they will only get encrypted records that are unreadable.

Frequent Updates and Auditing

Our cloud systems are frequently updated and audited to protect against flaws in the security system.
By contrast, legacy systems can be difficult to update, especially as they grow alongside the company and do not require auditing therefore are frequently left vulnerable.

Greater Utilization

Since Cloud Collected solutions are designed with the end-user and end-user access management in mind, they are more user-friendly and accessible which generates a greater utilization rate than traditional, legacy applications.

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